--- title: Product Servicing and Repairs description: Warranty summaries and repair instructions. --- [Skip to content](https://kb.reallyrightstuff.com/knowledge/product-servicing-and-repairs#main-content) English Show submenu for translations [![LOGO MASTER NOV 2021-01-1](https://kb.reallyrightstuff.com/hs-fs/hubfs/LOGO%20MASTER%20NOV%202021-01-1.png?width=150&height=60&name=LOGO%20MASTER%20NOV%202021-01-1.png)](https://reallyrightstuff.com/) Open main navigation Close main navigation - English Show submenu for translations - RRS Photo Site RRS Photo Site Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Center](https://kb.reallyrightstuff.com/knowledge?hsLang=en) 2. [RRS Policies](https://kb.reallyrightstuff.com/knowledge/rrs-policies?hsLang=en) # Product Servicing and Repairs ## Warranty summaries and repair instructions. ### ![24220-2d3e50 (1)](https://kb.reallyrightstuff.com/hs-fs/hubfs/24220-2d3e50%20(1).png?width=89&name=24220-2d3e50%20(1).png) ### WARRANTY & PRODUCT GUARANTEE All Really Right Stuff products are guaranteed to the original purchaser to be free of defects in materials or workmanship for a period of five (5) years from the date of purchase. The product will be repaired or replaced at our discretion. SERVICE & REPAIRS To send your item in for service, please pack it carefully and send it in to: #### Really Right Stuff Repairs 720 S. 850 E. Lehi, UT 84043 USA Please enclose a detailed description of the issue(s) with your Return Authorization number and your contact information. If purchased from a third-party retailer or distributor, please include Proof of Purchase including the purchase date. We will contact you with a repair estimate once your item has been inspected -- simple repairs that don't fall under your 5-year warranty usually start around $40-60, but a repair estimate will be given, and your approval is required before the service is done. Cleaning service is available for tripods and heads, starting at $65 and $75 respectively. If your repair is under warranty, we will generally service it and return it to you without contacting you, unless you specifically request otherwise. We will cover shipping to return an item on most warranty repairs, but exceptions may arise. Turnaround time is generally within 1-2 weeks, not including return shipping time. If expedited service is required, please speak with a member of our customer service team. You can reach us through our email at Support@reallyrightstuff.com or over the phone:+1 385 248-0777 or Toll Free: 888 777-5557.  --- Article Version: 1.04.03.23 - [Photo](https://kb.reallyrightstuff.com/knowledge/photo?hsLang=en#main-content) - [Photography Tutorials](https://kb.reallyrightstuff.com/knowledge/photo?hsLang=en#photography-tutorials) - [News](https://kb.reallyrightstuff.com/knowledge/photo?hsLang=en#news) - [S.O.A.R](https://kb.reallyrightstuff.com/knowledge/s-o-a-r?hsLang=en#main-content) - [S.O.A.R Gear Recommendations](https://kb.reallyrightstuff.com/knowledge/s-o-a-r?hsLang=en#s-o-a-r-gear-recommendations) - [Manuals](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#main-content) - [Tripods and Monopods](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#tripods-and-monopods) - [Heads](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#heads) - [Plates](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#plates) - [Lens Feet & Collars](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#lens-feet-collars) - [Clamps](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#clamps) - [Mounts](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#mounts) - [Misc](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#misc) - [Discontinued Products](https://kb.reallyrightstuff.com/knowledge/manuals?hsLang=en#discontinued-products) - [RRS Policies](https://kb.reallyrightstuff.com/knowledge/rrs-policies?hsLang=en#main-content) - [Shipping Info](https://kb.reallyrightstuff.com/knowledge/rrs-policies?hsLang=en#shipping-info) - [Tutorials](https://kb.reallyrightstuff.com/knowledge/tutorials?hsLang=en#main-content) - [Product Care](https://kb.reallyrightstuff.com/knowledge/tutorials?hsLang=en#product-care) - [Product Use and Care](https://kb.reallyrightstuff.com/knowledge/tutorials?hsLang=en#product-use-and-care) - [FAQs](https://kb.reallyrightstuff.com/knowledge/faqs?hsLang=en#main-content) - [Questions and Answers](https://kb.reallyrightstuff.com/knowledge/faqs?hsLang=en#questions-and-answers) - [News](https://kb.reallyrightstuff.com/knowledge/faqs?hsLang=en#news) - [Gear Recommendations](https://kb.reallyrightstuff.com/knowledge/faqs?hsLang=en#gear-recommendations) [![Chill listening crop-3](https://kb.reallyrightstuff.com/hs-fs/hubfs/RRS_Logo_Vert_NoTag.jpg?width=53&height=55&name=RRS_Logo_Vert_NoTag.jpg "Chill listening crop-3")](http://www.reallyrightstuff.com) Really Right Stuff Help Center Copyright © 2026, Really Right Stuff